FAQs

Check in begins at 3:00 p.m.
Check out is at 11:00 a.m.

Your unique access code will be functional between 3PM day of check-in to 11AM day of check-out.

Thanks to contactless check-in and smart locks rooms can be reserved any time of day or night, even late on the night of check-in.

It really depends on room availability. We can’t guarantee early check-in and late check-out, but we’re happy to try. Please send an email or give a call.

For any changes or cancellations made MORE THAN 5 days before arrival, guests will receive a full refund. Cancellations made LESS THAN 5 days before arrival are non-refundable. When you book a room at DUNE, you agree to our terms and policies.

DUNE guests enjoy a shared private beach with the Lantern Point Homeowners. We have a deeded easement on the main pathway that accesses the beach directly across the street by the gated entrance. We ask that you help us be good neighbors and respect the homeowner’s private property and dispose of any trash. Thank you.

Just a short walk or bike ride down Beach Road, you’ll find Penfield Beach — a free public beach with a concession stand, bathrooms, lifeguards, playground, grills, etc. We have complimentary beach wagons available for your convenience. However, if you wish to drive they charge $50/day for out-of-town vehicles.

We don’t have a restaurant on-site, but there are plenty of great places to eat in Fairfield.

We don’t offer Room Service, sorry. That said, Fairfield and the surrounding areas have literally hundreds of world-class restaurants that all offer delivery almost anytime day or night.

Yes, each room has a mini fridge.

You bet! Pending availability, of course. A bike waiver will be in your room which must be signed and left in our box outside of the SHOP before you hop on and ride off into the sunset. 

Yes, the first floor of DUNE is pet-friendly, however, we can only accept dogs under 35 pounds.

DUNE is a smoke-free zone and all rooms are designated non-smoking. This includes all kinds of cigarettes, even electronic ones, cannabis, vaping, cigars, etc.

Our rooms are not up to the current ADA standards, please call us directly to discuss your needs and we’ll try our best to accommodate.